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These terms set out how your ic88e account works, what we expect from you and what you can expect from us. Access and eligibility depend on your local law and the eligible regions we serve — read through before you start.
By opening and using an ic88e account, you confirm that you have read and agree to these terms. They form the entire agreement between you and us for using this platform. We may update these terms when our services or operating conditions change — the version published on this page at the time of your session is the one that applies. If a material change affects your account, we will make the updated terms visible before they come into effect. These terms govern your account login, wallet activity, any deposit or withdrawal you make through Nagad, Rocket or Bank Transfer, and your use of game content in the lobby. They do not override any obligation you have under local law. Where Bangladesh law or the law of your eligible region sets a stricter rule, that rule takes precedence. Your account wallet reflects transactions you initiate. We do not hold funds on your behalf beyond what the platform records show. If you believe a transaction recorded against your account through Nagad, Rocket or Bank Transfer is incorrect, the dispute process in the support section of your account is the first step. We keep records of wallet activity for the period required under our data-retention practice, and you can request a statement through the account panel at any time.
These terms apply to everything that happens under your ic88e account. Four distinct areas sit within or outside their scope — understanding the boundary helps you know where to direct a question and what recourse is available to you.
Login credentials, session management and device continuity — including how you return to the lobby from a mobile browser — fall fully within these terms. If access is restricted in your region, local law governs that restriction, not this policy alone.
Deposits and withdrawals you initiate through Nagad, Rocket or Bank Transfer are covered. These terms describe your responsibility to provide accurate payment details and to follow the verification steps shown in your account at the time of the transaction.
Game lobby content, odds displays and promotional notices published on this site fall under these terms. We are responsible for what we publish here. Content accuracy for game outcomes is governed by each studio's certified game engine — we do not override or alter those results.
External payment processors, studio game servers and mobile network services operate under their own terms. We carry no liability for failures or delays that originate outside the ic88e platform boundary. Check those providers' published terms directly.
These terms are not one-sided. You have specific, practical actions available to you whenever a question about your account arises. You can review a full transaction history from the wallet section of your account — every deposit and withdrawal recorded against Nagad, Rocket or Bank Transfer entries is listed there with a timestamp. If any detail on your account profile is incorrect, the account settings panel is where you make corrections; some fields require identity verification before the change saves, and the instructions for that step are shown inline. You can raise a formal question about how these terms have been applied to your account at any time through the support route. We will acknowledge your question and route it to the right team. If you want to close your account, that option is also available through account settings — your wallet balance and transaction history remain accessible for the retention period we apply before permanent deletion. Where local law gives you additional rights over your data or account, those rights stand alongside what is written here.
Open the wallet section of your account to see every transaction — deposits, withdrawals and adjustments — listed with timestamps. You can filter by date range or payment method, including Nagad and Rocket entries.
Account settings let you update contact and profile information. Fields tied to identity verification will prompt you to complete the verification step shown on screen before the change is saved.
If you believe these terms have not been applied correctly to your account, submit your question through the support section. Include your account reference and the specific transaction or event you are asking about.
You can request closure through account settings. Before submitting, withdraw any remaining wallet balance. Records are retained for the standard period and then permanently removed per our data-retention schedule.
If something in these terms is unclear or you need to raise a specific account matter, use one of the routes below. All three connect to the same team. Quote your account reference in any message so we can locate your records without delay.
The chat widget in your signed-in account connects you directly to our support team. Use this for time-sensitive questions about a transaction or access issue.
Send a detailed account query by email. Include your registered email address and the specific clause or transaction you are asking about so the right team member can respond.
The Help Centre in your account panel covers the most common terms questions — account closure, wallet records, verification steps and how to raise a dispute about a Nagad, Rocket or Bank Transfer entry.
We hold your account data only for as long as it is needed under our data-retention schedule. When that period ends, personal records are removed. Here is how we handle the four areas that matter most to your account under these terms.
Transaction records — including Nagad, Rocket and Bank Transfer entries — are kept for the period we are required to retain them. Once that window closes, data is deleted. You can request a copy of your records through the account panel before deletion.
We use session cookies to keep you logged in across your mobile browser session. No marketing profiling cookies are placed without your consent. The cookie notice at first visit lets you review and adjust your preference at any time.
You are responsible for keeping your login credentials private. We will never ask for your password through chat or email. If you suspect unauthorised access, use the account settings panel to change your password immediately and then contact support.
When we update these terms in a way that affects your account rights, we publish the new version on this page before it takes effect. Continuing to use your account after that date means you accept the revised terms.
These are the questions we receive most often about our terms. If your question is not covered here, raise it through the support route in your signed-in account.
These terms apply from the moment you open an account and continue for as long as your account remains active. They also govern the period after closure during which we retain your records. Access and eligibility depend on local law in your region.
No. We publish any material update on this page before it comes into effect. For changes that affect your account rights, we make the revised terms visible in your account session. Carrying on with your account after the effective date means you accept the update.
Withdraw your remaining balance before requesting closure. Once a closure request is processed, the wallet is locked. Any remaining balance at that point is handled according to the process shown in the account closure section of the Help Centre.
Open the wallet section of your account, locate the transaction in question and use the dispute flag on that entry. Include the date, amount and payment reference. Our team will review the record and respond through the same channel you used to raise it.
These terms cover your account conduct and wallet activity. Game outcomes are determined by each studio's certified game engine — Bigtime Gaming, JDB, Habanero, CQ9, Joker and PlayStar each operate their own certified systems. We do not alter or override those results.
We retain transaction records and identity data for the period required under our data-retention schedule. Once that period ends, records are permanently removed. You can request a copy of your data at any time before deletion through the account panel.